Your new upholstery piece has been custom made just for you. Please read about how you can keep it looking beautiful and comfortable with just a little special attention.

All seat cushions should be reversed weekly and seat cushions of a sofa should be rotated to achieve consistent wear. Turning cushions often will help prevent the covers from shifting on core units

Seat and back cushions may relax with use and show comfort wrinkles or creases. All back and toss pillows should be fluffed often to keep a luxurious appearance and comfortable feel. Cushions containing a blend of down, feathers and fiber require more frequent fluffing.

Vacuuming and light brushing every week is recommended to remove dust and to prevent soiling. A characteristic of some upholstery fabrics is pilling. Pilling is excess fiber which comes off the surface of the fabric, resulting in small balls or pills. This is a result of normal use and not a fabric defect. When the excess fiber is gone the pilling will stop. Vacuuming, along with the use of a fabric or sweater shaver, will restore the look of the cover. Always test in an inconspicuous area.

Avoid exposure to sun for all upholstered products. The ultraviolet rays can discolor or fade fabrics and leathers. Even indirect sunlight can affect fabrics. Consider rearranging or rotating your home furnishings from time to time to allow more uniform fading.

Chenille and velvet fabrics have a nap. Due to the pile not being flat, it tends to reflect and absorb light in varying degrees, depending on the angle from which you view it. This causes the fabric to appear lighter and darker within the overall piece. This shading is a natural occurrence in this type of fabric.

Place upholstered furniture at least 20” away from heating or air conditioning outlets. Avoid exposing upholstered furniture to extreme hot or cold temperatures, or prolonged moisture. The ideal environment is 65 - 75 degrees Fahrenheit with a relative humidity between 35 - 40 percent.

Extra maintenance may be required for homes with pets. Pets curling up, on or leaning against your upholstered furniture may cause soiling from their natural body oils.

Upholstery fabrics and leathers are vulnerable to perspiration and oils from skin, hair and soiled hands or clothing. Protect your furniture by placing a cloth where heads rest, and using arm caps.

Avoid sharp objects for all upholstery or leather. Buckles, keys and toys can scratch or tear the surface.

Upholstered furniture is not intended to be stood on, jumped on or bounced on. These misuses may result in damages which are not covered under warranty.

While no fabric is warranted by manufacturers for wear-ability, fading, wrinkling or stretching; the following above guidelines will keep your upholstery looking its best.

Home Furnishings Industry Cleaning Codes

The following cleaning codes were adopted by the home furnishings industry in the late 60's in order to create a standardized format to rate the methods of cleaning various types of fabrics. When shopping for new furniture, you should be aware of the cleaning code for your new upholstered furniture. The cleaning code will give you insight to the use and care of your new furniture. Be cautious when trying to clean fabric. Always pre-test in some inconspicuous place. French Heritage accepts no responsibility for any damage or problems that result from the following information.

Code W ( water based cleaners)

To prevent overall soiling, frequent vacuuming or light brushing to remove dust and grime is recommended. Spot clean using the foam only from a water-based cleaning agent such as a mild detergent or non-solvent upholstery shampoo. Apply foam with a soft rag or brush in a circular motion. Vacuum when dry. Always pretest a small area before proceeding.

Code S (solvent or dry cleaning products)

To prevent overall soiling, frequent vacuuming or light brushing to remove dust and grime is recommended. Spot clean using a mild water-free solvent or dry cleaning product. Clean only in a well ventilated room and avoid any product containing carbon tetrachloride which is highly toxic. Always pretest small area before proceeding.

Code W-S (solvent and/or water based cleaners)

To prevent overall soiling, frequent vacuuming or light brushing to remove dust and grime is recommended. Spot clean with a mild solvent, an upholstery shampoo or the foam from a mild detergent. When using a solvent or dry cleaning product, follow instructions carefully and clean only in a well ventilated room. With either method, pretest a small area before proceeding.

Code X (vacuum or brush only)

Clean this fabric only by vacuuming or light brushing to prevent accumulation of dust and grime. Water based foam cleaners or solvent based cleaning agents of any kind may cause excessive shrinking, staining, or distortion of the surface pile and therefore should not be used.

Leather Cleaning

Leather is the most durable and easily maintained upholstery materials, but it does require proper care and attention. Leather is a natural material and each hide has unique characteristics. Several hides are required to upholster a piece of furniture. Hide variations such as color, grain, and natural markings can be expected. For routine care and maintenance, occasional wiping with a white, soft, damp cloth is all leather furniture will need. Avoid using any acidic soap, which will alter the leather’s pH balance. Soaps can also cause leather to prematurely age as well as weaken and discolor.

Natural and top grain leathers (unprotected)

For spots and spills blot, do not rub, and remove excess liquid immediately with a clean cloth or sponge. Let air dry. The leather will initially repel most liquids, however, if left to stand, the liquid will be absorbed. If absorbed, stains will dissipate through evaporation of the fiber structure with time.

For stubborn stains use a clean, absorbent cloth or sponge. Apply a mild solution of any non-acidic soap and distilled water rubbing front to back, or side to side motion. Do not rub in circles. Clean an area larger than the stain to avoid spotting. Wipe clean using a damp cloth. Go over the area once more using a damp cloth and rub the clean area in one direction. Allow to air dry. It may be necessary to repeat this process for extreme stains.

Top grain leathers (protected)

For spots and spills blot excess liquid immediately with a clean cloth or sponge. Apply a mild moistened clean cloth or sponge. Repeat process, if necessary, for stubborn stains. Absorbed stains will dissipate through evaporation