FAQ's

How do I order a catalog?
Our catalogs are available to professional Interior Designers, Architects and Furniture Retailers upon visit of a French Heritage Sales Representative. However, our web site includes all up to date products. A tear sheet may be printed of any item and you may also create your own “Portfolio” of items once you register on line.

Can I order directly from French Heritage?
French Heritage is sold through fine Furniture Retailers and Interior Designers across the country, as well as Internationally. A listing of our French Heritage Shop /Quarter retail partners may be found on the dealer locator page under Where to Buy. If you do not find a FH Shop/Quarter listed near you, please email us and we will recommend another retailer in your area. If you are an Interior Designer or Retail store and would like to open an account with French Heritage please submit your credentials through our registration page by CLICKING HERE.

Is it possible to purchase French Heritage on-line?
French Heritage sells only to qualified Interior Designers and Furniture Retailers.

How do I get pricing?
Consumers may call their local French Heritage Furniture Retailer or Interior Designer to obtain pricing. Or you may call French Heritage Customer Service for the MSRP - Manufacturers Suggested Retail Price and a near by contact. Customer Service: (800) 245-0899

Interior Designers may call the French Heritage, To The Trade Showrooms to obtain pricing or register on line.
North Carolina: 336-885-2868 Las Vegas: 702-382-5910 More information on these showrooms is listed on the To The Trade Showrooms page under Where to Buy.

Where is French Heritage Furniture made?
French Heritage furniture is made principally in Europe, North Carolina and Indonesia. This gives French Heritage furniture its style of eclectic living and originality and allows for different levels of price points while keeping the same integrity of design and quality. For more information, please see the home page of each particular collection (Avenue, Maison, Paris Loft, Salon Upholstery)

Does French Heritage make custom furniture?
French Heritage offers complete custom sizes for some pieces. In Avenue our Couture series may be totally custom. Look for the Couture Logo to make sure a piece can be customized. We also offer custom finishing on most of our pieces. You may also ask your Dealer or Designer for more information.

I saw a French Heritage piece in a magazine, how can I find more information?
If the furniture was in an advertisement or editorial, go to the Media section of the Web site. If you do not find the information you need please contact us with the name, month and page number of the magazine and include a description of the item.

How should I care for my French Heritage product?
Complete care instructions are listed on the Product Care pages on this website under Questions and Care.

What is your privacy policy?
French Heritage has the utmost respect for your privacy and does not share or sell your contact information to anyone.